Shipping & Delivery

 

Why use our Home Delivery contractors?


Flooring products and accessories can be oversized, heavy, and extremely difficult to maneuver. Lumber Liquidators provides turnkey delivery services for you. As our customer, you receive full-service delivery into your home with debris removed.

Lumber Liquidators' deliveries may be done in a wide variety of vehicles depending upon services selected. At times, a 26+ ft. delivery box truck may be used, or even up to a 53’ tractor trailer. Delivery drivers need a paved, flat accessible area for their trucks and delivery equipment. If you need special attention, do not hesitate to call one of our local stores with questions.

 

Inside Delivery

Inside delivery is our turnkey, all-in service and the most preferred type of delivery.

Inside delivery is our “White Glove” full-service delivery into your home (up to 75 miles from shipping store and up to 10,000 lbs.) This delivery includes delivery of your flooring and accessories into two rooms of your choice. The delivery personnel will also break down the shipping debris and remove it from your property. Proper in-home delivery requires the home to have a clear, safe, accessible walkway to access your delivery space. The delivery team will also need a large, clear area in at least two rooms to disperse your materials properly according to total weight. Inside delivery is preferable for most flooring materials to allow the flooring to properly acclimate to your home’s temperature before installation.


INSIDE DELIVERY FLAT RATE $249*


Curbside Pick-up at Your Local Store

Lumber Liquidators customer picking up flooring from store with store associate helping to load pickup truck


Select “store pick-up” and choose the store closest to you.

Your local store will contact you when your order is ready for pick-up.
If there is any change in available curbside assistance due to safety concerns, your store will contact you to discuss options.


Visit your store’s warehouse typically in the rear of the building.
Our associates will bring your order to your vehicle. Remember to bring your ID and credit card to pick up your order.


Store Pickup is available 1 - 15 days after you place your order.


*$249 Flat Rate applies to deliveries within 75 miles of your shipping location and less than 10,000 lbs. Flat rate does not include tolls, ferry charges, etc; these will be billed in addition to the flat rate. Please see store associate, or contact Customer Care customercare@lumliq.com, for orders greater than 75 miles or more than 10,000 lbs. Home Delivery as local ordinance allows.